Providing support 24 hours a day
Having a Live in Carer can provide that peace of mind that you will have a trained care professional at your service 24 hours a day 7 days a week.
Live in Nursing
Comfort and support for you or your loved one
Sometimes the unexpected happens and you need help quickly. Our emergency response service is designed to respond swiftly in those times of need. Whether a discharge from hospital or a short term illness we can provide a fast response to ensure the transfer is a safe one.
Palliative (End of Life) Care
Dementia is a complex and challenging condition that can have devastating effects to the sufferer but also to their loved ones. Undressing these challenges and the progressive nature of the disease is vitally important to ensure people and their families get the best support possible. Our carers are specially trained to provide person Centred Dementia Care.
Live in Nursing FAQ
Care in the comfort of your home
Our Live in Care team are specially trained to care for those who are at the end of life. Providing this type of care requires compassion and sensitivity to ensure the person and their loved ones are supported both physically and emotionally during this incredibly important and challenging time.
Dementia & Alzheimer
Whatever your Live in Care needs we have the skills and expertise to allow you to live safely and independently in the comfort of your own home. Please contact us for a private, no obligation chat about how we can help you.
Frequently asked questions
Does having home care result in a loss of independence?
No. Our belief is that independence is being in control of your decisions. Having a Live in Carer means being in control of your life and retaining as much independence as possible. Many of our clients just need a little help to continue living safe and productive lives, while some might be recovering from a fall or recent surgery. Regardless of your situation, our goal is to enable you to get the best possible outcomes that improves your health and general wellbeing.
How can I trust a Care Worker in my home?
There are strict regulations that govern the recruitment of Care Workers. All our staff of robustly vetted and DBS checked before being allowed to work with people at risk. We have a strict code of conduct that all our staff must follow and we routinely monitor staff to ensure they are meeting our high standards.
How does Pinnacle attract the best staff?
We provide our staff with the very best terms and conditions and offer full training and ongoing support for them to flourish, gain new skills and develop their careers. Our staff are our most important asset, without them we have no business so we ensure that staff are well cared for and supported just like we do with our clients.
What if we don’t like our Care Worker?
Please contact us immediately and we will make arrangements to supply a replacement carer as soon as possible.
Will we have a choice in selecting the Care Worker?
Our CarePairing Process works with each family to understand what unique skills and personality are desired in a caregiver. Feedback from satisfied clients usually indicates that a personality match is the #1 factor in a caregiver match, so we highly encourage client input. We will then make a referral based on our experience and your input.
What is the process of finding a Live in Carer?
We make the process of finding a caregiver very simple and prompt using our QuickCare Placement program. Give us a call and we’ll conduct a brief phone discussion to understand your needs. We then can meet anyone involved in selecting and paying for care at your home for an in-home needs consultation. Within 24 hours of that visit we are usually able to refer a professional caregiver to your home. Our team continuously screens caregivers beyond current demand to give you quick access to the best caregivers in our community.