Offering a truly personal service – In

Chester, Ellesmere Port, Frodsham & Helsby, Malpas and all the surrounding rural areas in Cheshire West.

At Pinnacle care we take pride in offering outstanding customer services and deliver standard set by our customers. We aim to meet our customers “Needs” and “Demands” by taking the time knowing them personally, and by providing tailor made home care solutions for them.

The best service available, whatever your needs  

Our service will be built around you, at a time that works for you, and with a small team of carers who are personally approved by you. Our staff share our values and pride in offering the best care available and, whilst all are trained to the highest standards, we also understand the importance of personal rapport. Should you ever feel this is not quite right, we will be happy to find someone who suits you better.
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So whether you want support by day or night, indoors or out, for care or just housekeeping, you can rely on us to make your life easier. You can also trust us to make sure our service continues to meet your requirements for as long as you need us and, if a change to your service is ever unavoidable, we will personally phone to let you know what is happening.

And definitely no surprises

Like you, we value quality and transparency. We therefore publish our prices on our website so you can be sure you are being treated fairly and, if you are ever unhappy with a visit, so long as you tell us within 24 hours you will not be charged for it.

Why not try our service for a couple of hours with our compliments and see if we are right for you. Once you have, you will understand why Pinnacle Caring Service is rated highly by clients, families and healthcare professionals alike.